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ABOUT US

ABOUT US

WHO WE ARE

WE ARE FREE STATE CARE IN ACTION

Who are we? Free State Care in Action is a non-profit organisation with branches in all regions of the Free  State and provide welfare services to all people in need. For more than a century a variety of services are provided to people of all ages across the Free State through 83 service points. Be part of the success stories of FCIA through your involvement as a volunteer or sponsor.

Become involved by:

  • the management of projects;
  • share your knowledge and expertise;
  • assist with fundraising;
  • support services and projects;
  • get involved with service delivery;
  • donations and sponsorships.

 

Free State Care in Action’s strong established infrastructure and loyal corps of volunteers and staff along with the knowledge and experience gained over the past 100 years, enables this organisation to now provide a service and to take the lead at all social service levels.

HISTORY

Free State Care in Action manages:

  • 16 Social Work Branches
  • 15 Unsubsidized branches (Volunteers)
  • 8 Subsidized Homes for the Elderly
  • 5 Unsubsidized Homes for the Elderly
  • 22 Housing Units for the Elderly
  • 4 Subsidized Service Centres
  • 4 Unsubsidized Service Centres
  • 9 Day Care Facilities for Children
  • 1 After Care Centre
families

OUR VISION

A quality sustainable welfare service

OUR MISSION

To Care, Develop and Empower all people in need.

OUR VALUES

In uncertain times, values ​​are crucial.

VALUE

ACTIONS

Integrity We act with honesty and transparency (we do the right thing).
Empathy Compassion, understanding, kindness and sensitivity should always be apparent in our actions.
Excellence Strive to offer quality services with care and dedication.
Communication Promote open and effective communication and interaction so that everyone can share opinions with confidence.
Respect and Esteem We treat everyone with respect and dignity and respect differences.

STRATEGIC OBJECTIVES

Objective 1:
Financial sustainability

• Maintenance and development of existing sources of income
• Develop new sources of income
• Optimal use of assets
• Develop and implement best practice management model
• Develop dynamic leadership and management

Objective 2:
Corporative governance and planning

• Develop and implement best practice management model
• Develop dynamic leadership and management

Objective 3:
Marketing

• Visibility of the organization
• Corporative identity

Objective 4:
Quality service

• Establish high quality service quality
• Recruits, develops and retains well equipt staff

Objective 5:
Optimization of volunteers

• Recruits, develops, empowers amd retains volunteers

BOARD OF DIRECTORS

Ria Malan

MANAGER PROFESSIONAL SOCIAL SERVICES

Corlia Karsten

SECRETARIAT PROVINCIAL BOARD AND EXECUTIVE COMMITTEE

Melanie Kramer

Manager elderly care

Tharina Vermeulen

Manager Finance

Riana Botha

Provincial Board Member

Doreen Wessels

Vice Chairperson

Henriëtte Wessels

Chairperson: Provincial board and executive committee